Not all business continuity challenges involve the health and safety of company workers, but many do. Too often BC is looked at as a reactive, rather than proactive function of the corporate medical director and crisis team. Between events the urgency subsides, resources are reassigned, and preparing for the unexpected is “nobody’s day job”. It is essential to continue to look ahead in a reasoned, efficient manner. This includes anticipating coming disasters, thinking through various scenarios and contingencies, refreshing response protocols, and drilling the response team and key stakeholders.
We often hear the phrase, “let’s err on the side of caution”. NBS Healthcare Group has a better idea; let’s not err at all. We recognize that overresponse carries many of the same risks as under-response. Our goal is to start with best available guidance from trusted sources, then customize protocols to meet company, operating unit and local workflows. The end result may not be perfect, but it is evidence-based, adaptable and precision crafted.
The Covid-19 pandemic highlighted many of the strengths of credible public health organizations, like the CDC. It also exposed many inherent weaknesses. For example, CDC recommendations are science-based, and science takes time. The progression of Covid couldn’t wait, and recommendations frequently seemed to be a step behind. Federal agencies provide support to all states, regions and occupations. As such, recommendations are often too high-level or generic to provide practical value. And, of course, federal agencies are influenced by political and other extraneous forces.
NBS Healthcare Group begins by assessing essential corporate values, critical functions and existing processes. We look at the corporate mission and vision as basis for planning. We build our plans on a foundation of credible population health recommendations and established law, then customize to meet specific company needs. Resulting plans are evidence-based, yet relevant. As such, they reflect the tightest possible fit for the company’s needs. Contact us to hear more.